Indeed. To facilitate credit card deposits, it is essential to pre-register the card image with Shufti, our automated authentication system, accessible from the Client Cabinet. Alternatively, if automatic authentication is unfeasible due to the absence of a camera, you may transmit a selfie holding your credit card and ID to our support team via email.

Even after invalidating or renewing the credit/debit card used for deposit, it remains possible to withdraw funds to the original card. This withdrawal is contingent upon the information maintained by the card company. However, the specifics may differ depending on the card company, hence it is advisable to verify with them.

The ability to transfer funds may be restricted when there are ongoing positions, particularly if the transfer amount equals or surpasses 90% of the effective margin. Please reassess the amount and attempt the transfer again.

Clients holding a live account can maintain up to 3 demo accounts without any expiration. To establish a demo account without a defined expiry, kindly contact us and provide specific details.

Several factors may contribute to this issue, including limitations based on the card type, input errors, browser compatibility, or restrictions imposed by the card company. Verify your card's status and, if necessary, communicate with the card company to address any restrictions.

No, there are no fees associated with deposits or withdrawals made using a credit or debit card. Please refer to the details provided for alternative withdrawal methods.

Refund procedures exhibit similarities between credit and debit cards. However, immediate deductions occur with debit cards upon usage. Refunds are directly linked to the card and will be reimbursed to your bank account.

If you are interested in joining our Introducing Broker (IB) program, kindly complete our form. For inquiries about our IB program, please contact our partner team at [email protected].