YaMarkets is pleased to offer MT5 and MT4 Trading Platforms powered by Metaquotes. However, it is imperative to clarify that Metaquotes bears no responsibility for any issues pertaining to YaMarkets' offerings or business practices.
In the event of any complaints or concerns arising from YaMarkets' services, we kindly request that clients initiate direct contact with YaMarkets using the communication channels delineated in this policy.
Prior to initiating a complaint or raising concerns, clients are urged to carefully review the Client Agreement and Terms and Conditions provided by YaMarkets. These documents contain comprehensive information on the procedures and protocols for registering complaints.
Please be advised that clients are refrained from raising concerns, service requests, or any related matters regarding YaMarkets' liquidity provider, software providers, gateway provider, or any regulatory bodies that have granted us a license. We appreciate your understanding in this manner.
Thank you for choosing YaMarkets as your trading platform. We are committed to delivering a superior trading experience and ensuring that any concerns you may have are addressed in a professional and timely manner.
YaMarkets is a member of The Financial Commission, an international independent body responsible for resolving disputes in the Forex and CFD markets.